Effective Date: 1 September 2024
Company Name: Mueblin Ltd
Website: www.mueblin.co.uk
Contact Email: cs@mueblin.co.uk
At Mueblin Ltd, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting or making a purchase on our website.
1. Information We Collect
When you use our website or purchase a product, we may collect the following information:
- Personal Details: Name, email address, billing/shipping address, phone number.
- Order Information: Products purchased, order history, payment details (processed securely via Stripe – we do not store full payment card details).
- Account Details: If you create an account, your login credentials and preferences.
- Technical Data: IP address, browser type, device information, and cookies.
- Analytics (future use): When enabled, Google Analytics will collect anonymized browsing and usage data.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support and respond to inquiries.
- Improve our website, products, and services.
- Detect and prevent fraud or unauthorized activity.
- Comply with legal and regulatory requirements.
We do not currently use your information for marketing emails. If we begin email marketing in the future, you will be given the option to opt in or opt out at any time.
3. Payment Processing
All online payments are processed securely through Stripe. Mueblin Ltd does not store or have access to your full credit or debit card details. Stripe may collect and store your payment data in accordance with its own Privacy Policy.
4. Cookies & Tracking Technologies
Our website uses cookies to ensure proper functionality, such as storing your shopping cart.
- Essential Cookies: Required for basic site operation (cannot be disabled).
- Performance Cookies (future use): May be used for analytics (e.g., Google Analytics) to understand site usage.
You can manage cookies through your browser settings.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share data with trusted third parties only in the following circumstances:
- Payment Providers: Stripe for payment processing.
- Delivery Partners: To ensure successful delivery of your order.
- Legal Compliance: If required by law or to protect our legal rights.
6. Data Retention
We will retain your personal data only for as long as necessary:
- Orders & Invoices: Typically up to 6 years, as required by UK tax and accounting laws.
- Accounts: Until you request account deletion.
- Cookies & Analytics: According to browser settings and analytics provider policies.
7. Your Rights (UK GDPR)
You have the following rights regarding your data:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Correct inaccuracies in your personal information.
- Right to Erasure: Request deletion of your data (subject to legal obligations).
- Right to Restrict Processing: Limit how we use your data.
- Right to Data Portability: Request your data in a portable format.
- Right to Object: Object to certain processing, such as analytics.
To exercise your rights, please contact us at cs@mueblin.co.uk.
8. Data Security
We implement industry-standard measures to protect your personal data, including SSL encryption and secure servers. While we take every precaution, no online system is 100% secure.
9. International Transfers
If third-party service providers (such as Stripe or Google) transfer your data outside the UK or EEA, they will ensure adequate safeguards in compliance with UK GDPR.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, you can contact us:
Mueblin Ltd
Email: cs@mueblin.co.uk
Website: www.mueblin.co.uk
Based in the United Kingdom